Without the right pace an organization is destined to die on the vine. Missed opportunities, chasing competitors and always in reactive mode are signs that an organization needs to pick up the pace. Quality problems, morale issues, turnover and unfinished projects are signs that the pace is too quick for the resources and structure. Accomplished …
Accomplished Leaders Know How to Set the Pace for Great Results Read More »
Approximately 90% of communication is nonverbal. People retain information through visual cues: body language, tone, cultural and social information, and more. When it comes to business communication, your job is high-stakes. Often, you’re trying to communicate new information in a persuasive manner. Maybe you’re trying to educate a new client in your industry, or you’re persuading them …
Business Communication: What Is the Outcome of a Successfully Received Message? Read More »
We deliver our best and most sustained effort when we are driven by our hearts. As a leader, when you speak to the hearts and minds of your audience you give them a reason to take action in support of the vision you present. Hearts and minds are smart; they know when something, or someone …
Speak to Inspire Your Team – Get Buy-in and Action Read More »
For a positive lasting impression, you need to wow your audience and your players, leaving them feeling like they want more. We include the players (your employees) with the audience (your customers) for a couple of obvious reasons beyond the fact that you care about them. First, you want your employees to have great reasons …
Make Music That Leaves a Lasting Impression on the Players and the Audience Read More »
Your audience not only expects great things from your organization, they expect what you bring to be aligned with your brand. When your offering doesn’t line up with your brand, bad things happen. Fireworks and a light shows may be critical for a classic rock concert, but are a little less aligned with the Vienna …
How to Wow Your Audience With a Cohesive Brand Strategy Read More »
In our final installment of Patrick Lencioni’s 6 critical questions to ensure clarity, we examine Who must do what? There are three areas of consideration to answer Who must do what? First, this question is about the Executive Team agreeing on day to day roles, responsibilities, and accountability, and communicating this to the entire organization. …
In today’s segment on Patrick Lencioni’s 6 Critical questions, we consider What is important right now? Lencioni suggests focusing on just one priority to be achieved in the next 3 to 12 months. This will be an objective that is both supportive of the strategic direction, and is the right thing to focus on now. …
In week 4 of our series on Patrick Lencioni’s 6 Critical Questions for Clarity, we look at How will we succeed? This relates to strategy, and as Lencioni says, “there’s a lot that goes into that”. Therefore, for clarity, I will quote Lencioni directly as he expands on the question; “How will we make intentional …
As we continue our series on Patrick Lencioni’s 6 Critical Questions for Clarity, today we look at What exactly do we do? Typically this is a straight forward question of clarifying what business you are in. Lencioni’s website at www.tablegroup.com defines the answer as “A non-sexy description, mostly verbs about what we do”. Sometimes the …
Question 2 – How do we behave? As we continue our series on Patrick Lencioni’s 6 Critical Questions for Clarity, today we look at How do we behave? Essentially this is a values based discussion; an organization’s values are intended to drive the behaviour of its employees or members. By calling out values through behaviour, …
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