Summit Minutes

In Alberta, we are optimistically anticipating a complete “opening up” mid-July. And we are hearing mixed feeling across the board! “I am nervous about going

Let’s start with, what is your “leadership presence”? It is the way you pitch up to lead, the attitude, the energy, the body language, the

Have you thought about switching your organization to agile?  Organizations that are agile and have been able to adapt have survived, and in many cases

Formalized in the 1990’s, Customer Journey Mapping has developed into a critical tool for organizations that are fully committed to customer satisfaction.  By understanding and

Up Your Onboarding Game The statistics deliver the hard facts on why you need to provide a quality onboarding experience for new employees. HarvardBusiness Review

Why Focus on Your Organization’s Happiness?  Quite simply, happiness is better than sadness, and it is better than the void between, assuming there is one.