Emotional
Intelligence at work
PROGRAM DESCRIPTION AND CURRICULUM HIGHLIGHTS
Program Overview
Welcome to our two-day course on Emotional Intelligence at Work! In today’s constantly changing workplace, emotional intelligence is crucial for success, especially for leaders. Through this course, we will explore the various facets of emotional intelligence, such as self-perception, self-regulation, interpersonal abilities, decision-making, and team regulation, to enhance your leadership skills.
Did you know that emotional intelligence has become a critical job skill, even surpassing technical abilities, according to the World Economic Forum’s Future of Jobs Report? In fact, many hiring managers and human resource professionals value emotional intelligence over IQ. By honing your emotional intelligence skills, you’ll be better equipped to effectively communicate with your team, create a positive work environment, and boost productivity.
Join us on this journey to become a more effective leader by enhancing your emotional intelligence!
Learning Outcomes
- Develop an understanding of the key components of emotional intelligence and how they apply to leadership.
- Learn how to recognize and manage your own emotions, as well as the emotions of others in a professional setting.
- Develop skills to effectively communicate and resolve conflicts in a manner that considers the emotional needs of all parties involved.
- Understand the impact of emotional intelligence on organizational culture, employee motivation, and job performance.
- Learn strategies for creating a positive and supportive work environment that fosters emotional well-being and productivity.
- Develop a personal action plan for improving emotional intelligence and leadership skills and identify opportunities for ongoing growth and development in these areas.
Program Details
STRUCTURE AND HOURS
TOTAL PROGRAM HOURS – 21
DELIVERY METHOD – In-person or virtual: 3 7-hour learning sessions
PARTICIPANT OUTCOME – Certificate
INSTRUCTOR
Marderé Birkill, MBL, CEC, PCC. Marderé has more than 2000 hours of professional leadership coaching and is an experienced adult educator and learning facilitator.
INVESTMENT
$1,850 per person, including assessments, workbooks, and community membership.
Minimum 10 participants.
Fees include an EQ assessment for each participant, a workbook, and online community membership. Fees exclude travel beyond 100 km, venue, and hospitality.
PROGRAM SCHEDULE AND CURRICULUM
Date & Time
Topics
Session 1:
What is EQ, and why is it important?
The Emotional Contagion.
Personal EQ Competence.
Being mindful and deliberate about your impact.
Session 2:
Motivation and stress management
EQ and decision making
Interpersonal Competence
Mindful self-expression
Session 3:
Empathy relationships and trust
Social regulation
A snapshot of using coaching as a feedback mechanism
