Have you thought about switching your organization to agile? Organizations that are agile and have been able to adapt have survived, and in many cases thrived, over the past volatile year by identifying and quickly adapting to new opportunities. If you are considering the switch to agile, you’re not alone, in McKinsey’s article, “Doing vs …
Formalized in the 1990’s, Customer Journey Mapping has developed into a critical tool for organizations that are fully committed to customer satisfaction. By understanding and orchestrating an exceptional customer experience from the time of introduction through to delivery and beyond, organizations turn customers into advocates and references. Can the same be done for employees? After …
Up Your Onboarding Game The statistics deliver the hard facts on why you need to provide a quality onboarding experience for new employees. HarvardBusiness Review 2015 Nearly 33% of new hires look for a new job within their first six months on the job. Twenty-three percent of new hires turn over before their first anniversary. It typically …
We get many questions daily about how to maintain a strong culture in a distributed or mixed work environment. The conversation often flows to – what have you done to date? And the response is often a source of fascination – we have a team fitness endeavour, we brought in a comedian, we are going …
Your Business’s Culture – 3 Things to get Aligned Read More »
If you’re entering an organization as a new leader, or it’s time to change your relationship with your existing team as a relational leader, consider implementing a relational based contract with your leadership team. Some of the benefits of moving to a relational leadership model include: Engaged workforce: An empowered and included workforce is an …
Why Focus on Your Organization’s Happiness? Quite simply, happiness is better than sadness, and it is better than the void between, assuming there is one. The benefits to mental and physical health, relationships, productivity etc. are well documented. Suffice to say that the more time spent in a state of happiness the better for everyone, …
Last night in our monthly business owner’s accountability meeting we inevitably discussed going back to “normal” and what it will look like: Can we force employees to work from the office? Can we demand an inoculation certificate as a condition for employment? Return to work? And what if an employee doesn’t want to work from …
One of the buzzwords that received a large amount of buzz-worthiness during the pandemic is EDI – Equity Diversity and Inclusion. And the question is, how does your workplace stack up in terms of EDI? Probably like everybody else – great on D for Diversity; Equity and Inclusion are thrown in because they are part …
Real Equity Diversity and Inclusion – What is the Buzz, and how do we really do this? Read More »
Most organizations have growth as a core pursuit. And why not, growth brings opportunities for the company and its employees: more profit, higher wages and higher bonuses, more interesting work, opportunities for advancement … But what is the actual impact of a growing company on its employees and leaders? Growth means work loads increase for …
As the lack of “normalcy”, a lack of community and the humdrum of sameness day in and day out plague humanity, along with the darn virus’, the things that helped us be successful and productive have changed, maybe forever. Let me explain. A few weeks into the first lockdown in March last year, I found …
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