Let’s start with, what is your “leadership presence”? It is the way you pitch up to lead, the attitude, the energy, the body language, the tone and the demeanour. It is a version of the authentic you. How you see yourself, and how you want others to see you. Although your leadership presence is ideal …
Have you thought about switching your organization to agile? Organizations that are agile and have been able to adapt have survived, and in many cases thrived, over the past volatile year by identifying and quickly adapting to new opportunities. If you are considering the switch to agile, you’re not alone, in McKinsey’s article, “Doing vs …
Formalized in the 1990’s, Customer Journey Mapping has developed into a critical tool for organizations that are fully committed to customer satisfaction. By understanding and orchestrating an exceptional customer experience from the time of introduction through to delivery and beyond, organizations turn customers into advocates and references. Can the same be done for employees? After …
Stepping into a new leadership role, whether you are a seasoned executive or a first-time supervisor can be a hair-raising experience. It is often a time met with a whole stew of mixed and contradicting feelings – excitement and fear, confidence and “what the heck am I doing here?”, drowning overwhelm, and “I got this”. …
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