Business Communication: What Is the Outcome of a Successfully Received Message?
Approximately 90% of communication is nonverbal. People retain information through visual cues: body language, tone, cultural and social information, and more. When it comes to business communication, your job is high-stakes. Often, you’re trying to communicate new information in a persuasive manner. Maybe you’re trying to educate a new client in your industry, or you’re persuading them …
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